Privacy Policy

Last Updated: [Insert Date]

At Cycling Pro Shop (“we”, “us”, or “our”), we understand that protecting your personal data is as important to you as premium components are to your ride. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bikeridestrong.com.

1. Information We Collect

We collect information that helps us deliver the performance-focused shopping experience our global cycling community expects:

• Personal Identification: Name, email, shipping/billing address, phone number when you make purchases of bike parts, components, or cycling apparel
• Payment Information: Encrypted payment details through our PCI-DSS compliant systems (we never store full credit card numbers)
• Technical Data: IP address, browser type, device information to optimize our site for researching drivetrain components or children’s cycling gear
• Usage Data: Pages visited, products viewed (like handlebars or frame protection) to enhance your shopping experience
• Communication Data: Emails or messages about component inquiries, similar to how we’d discuss brake quality

2. How We Use Your Information

We process your data with the same precision as assembling premium bike components:

• Process orders for global shipments of cycling equipment and calculate applicable duties
• Provide customer support for performance gear questions
• Improve our product offerings (like specialized footwear or children’s helmets)
• Send service communications (order confirmations, shipping updates)
• Prevent fraud with the same vigilance we apply to disc brake safety
• Analyze site usage to better serve commuters and racers alike

3. Data Sharing and Disclosure

We treat your data like a pro cyclist treats their carbon frame – with care and protection:

• Service Providers: Trusted partners who help with payment processing (Visa/MasterCard), shipping, and IT security
• Legal Requirements: When required by law, similar to how certain components meet international safety standards
• Business Transfers: In case of merger or acquisition, with appropriate protections

We never sell your personal data like we wouldn’t compromise on component quality.

4. International Data Transfers

As a global retailer shipping from Washington to performance cyclists worldwide (excluding some Asian and remote areas), your data may be transferred internationally with appropriate safeguards.

5. Data Storage and Security

We implement security measures as robust as premium disc brakes:

• Military-grade encryption for all transactions
• PCI-DSS compliance – the gold standard in payment security
• Tokenization for saved payment methods (like clipless pedals only you can engage)
• Regular security audits, similar to bike maintenance checks

We retain data only as long as necessary to provide our services or as required by law.

6. Your Rights

You have rights regarding your personal data, just as you have choices in bike components:

• Access, correct, or request deletion of your personal data
• Object to processing or request data portability
• Withdraw consent (where applicable)
• Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies with the same precision as selecting drivetrain components:

• Essential Cookies: For site functionality (like shopping cart for bike parts)
• Performance Cookies: To analyze site usage patterns
• Marketing Cookies: To show relevant ads for cycling gear (you can opt-out)

Manage preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

While we sell children’s bike clothing and helmets, our website is not directed at children under 16. We don’t knowingly collect their data without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product line with new bike components. Significant changes will be notified via email or site notice.

Ride Strong. Ride Smart. Ride with Confidence.